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Smart eClaims – Home Insurance

1. Input
2. Upload
3. Confirm

Type

New Claims

Supplementary information & document

Policy no.

XXX - XX - ( )

Policyholder's HKID/Passport/BR no.

( )

*	• If you are unable to proceed through the online claim submission, please download relevant Claim Form for submission.
*	Click here : Household Claim Form

Claim no.

Policyholder's HKID/Passport/BR no.

( )

*	If you are unable to proceed through the supplementary information & document submission, please send it to claims@bluecross.com.hk.

1.	After filling in the online claim form, please upload all relevant supporting documents to complete the claim submission.
2.	This claim form must be submitted within 30 days of the expiry of the policy, even if any of the claim documents is not readily available.

	(852) 2839 6333(852) 2839 6333
	cs@bluecross.com.hk
	(852) 2263 7517
	Monday to Friday 9:00am - 5:30pm
Closed on Saturday, Sunday and Public Holidays
	54/F Hopewell Centre, 183 Queen's Road East, Wanchai, Hong Kong