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Claim Procedures & Claim Forms
Claim Procedures & Claim Forms
Select an Item to Download
Travel Insurance
We welcome you to use the digital platforms to submit your travel insurance claims. Enjoy Speedy Claim Submission via Smart eClaim in 3 simple steps:
Domestic Helper Insurance
We welcome you to use the digital platforms to submit your domestic helper insurance claims. Enjoy Speedy Claim Submission via Smart eClaim in 3 simple steps:
Pet Insurance
We welcome you to use the digital platforms to submit your pet insurance claims. Enjoy Speedy Claim Submission via Smart eClaim in 3 simple steps:
Motor Insurance
We welcome you to use the digital platforms to submit your motor insurance claims. Enjoy Speedy Claim Submission via Smart eClaim in 3 simple steps:
Home Insurance
We welcome you to use the digital platforms to submit your home insurance claims. Enjoy Speedy Claim Submission via Smart eClaim in 3 simple steps:
Other General Insurance
We welcome you to use the digital platforms to submit your general insurance claims. Enjoy Speedy Claim Submission via Smart eClaim in 3 simple steps:
1. Input claim details
2. Upload the scanned copies/photos of receipt
3. Confirm
(1)
Blue Cross website – Smart eClaims – Travel Insurance
Blue Cross website – Smart eClaims – Domestic Helper Insurance
Blue Cross website – Smart eClaims – Pet Insurance
Blue Cross website – Smart eClaims – Motor Insurance
Blue Cross website – Smart eClaims – Home Insurance
Blue Cross website – Smart eClaims – General Insurance
(2)
Blue Cross HK mobile app
Download
Smart eClaims Submission Note:
If you cannot find the relevant product in the list of Smart eClaims, please download the Travel Insurance Claim Form for claim submission.
If you still need to download the claim form, please find the list of claim forms as follows:
Travel Insurance Claim Form
Overseas Study Insurance Claim Form
Domestic Helper Insurance Claim Form
Blue Cross HelperElite Insurance Claim Form
Pet Insurance Claim Form
Motor Insurance Claim Form
Household Insurance Claim Form
Personal Accident Insurance Claim Form
Property Insurance Claim Form
Sports Insurance Claim Form
Third Party Liability Insurance Claim Form
SmartBiz Insurance Claim Form
Download
Blue Cross HK
Submit claims in
3 simple steps
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