Individual
Business
See a Doctor
Download the e-Medical card, find an in-network doctor and video consultation
Blue Cross Selected Medical Network1
E-Medical Card for Hassle-Free Doctor Visits
Simply present your e-Medical card to see network doctors for as low as HK$02. No claims required.
Extensive Medical Network, No Fear of Illness
Medical network spans Hong Kong and Macau, providing you with high-quality and convenient healthcare services.
Protect your health across multiple medical fields
Offer a wide range of services, including specialists , Chinese medicine practitioner physiotherapy, and day surgery (such as colonoscopies), to meet your healthcare needs.
Download e-Medical card on medical insurance portal (Super Care)
User Guide for Super Care Members
Find Network Doctors
Enjoy a Quality Medical Network in Just a Few Steps
Blue Cross HK App Interface
“Pre-procedure Claim Assessment”
Application Flow
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1
Log in your account by the following ways:
Want to get pre-approval for the claimable amount or an estimate of the claimable amount before undergoing surgery or treatment?
Super Care - Medical Insurance Portal
Blue Cross App
2
Click Medical Members
Provide personal information for verification
Under the "Claim" section, you can submit claims for outpatient, inpatient / surgery, and other medical expenses. In the "Member Services" section, you can search for network doctors, schedule appointments and utilize video consultation service here.
3
Select “Network Doctor” under “Member Service”
Upload medical details
You can view the nearby network services on the map, make outpatient registration, and save the clinic information to “My Doctor List”.
4
Filter your search by specialists, general practitioners and more network services
Credit card pre-authorization
Find the right specialist, general practitioner, Chinese medicine practitioner and physiotherapy through "Filter". You can also search for network doctors by name or address.
Estimate Your Claim Before Surgery or Treatment?
Prepare your policy information and medical documents, and you can complete the application assessment in a few steps. You can also track your application progress anytime, anywhere, giving you peace of mind as you receive treatment.
Apply Now
Hospital List
Provide a list of private in Hong Kong with contact information, as well as Medpass – Network Hospital List, encompassing an extensive hospital network in Mainland China.
Hong Kong Hospitals
Medpass - Network Hospital List
DrGo Video Consultation
Blue Cross medical insurance members using “Pay and Claim” outpatient service can get access to video consultation service via app that comes with automatic claims.
Video Consultation Guide
Download Now
DrGo App
Remarks
- Blue Cross has different medical networks for different plans to answer our members’ unique needs. Please login Super Care to access your own network.
- Only applicable to designated plans
Notes:
- The above information is for reference only. Please refer to policy for the exact terms and conditions and the full list of policy exclusions.
- Should there be any discrepancy between the English and the Chinese versions of the above information, the English version shall apply and prevail.
- The above product(s) is/are offered for sale in Hong Kong only and is/are underwritten by Blue Cross (Asia-Pacific) Insurance Limited, an authorised insurer in Hong Kong.
